Shipping policy
Shipping Policy
At Home Harmony, we are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. We partner with Zendrop and CJ Dropshipping to fulfill and ship your orders. Please read our shipping policy carefully to understand how we handle shipping and delivery.
Processing Time
Order processing typically takes [3] business days.
Some items may have longer processing times, which will be specified on the product page.
Please note that processing times may vary depending on the product's origin and availability.
Shipping Methods
We offer only free standard shipping at this time to all our customers in US.
The available shipping methods and carriers may vary based on the product and its origin.
Shipping Costs
Shipping costs are calculated based on the shipping method selected and the entering the destination address.
Shipping costs will be displayed during the checkout process before you complete your purchase.
Most of our products qualify for free shipping, which will be clearly indicated.
Taxes : Taxes are calculated at the checkout.
Estimated Delivery Time
The estimated delivery time varies based on the shipping method and the destination. Usually it takes 15 to 20 days for standard shipping.
Please note that currently we do not offer international shipments.
You will receive a tracking number once your order is shipped, allowing you to track the progress of your delivery.
Order Tracking
You will receive a tracking number via email once your order is shipped.
Please allow up to [8] business days for the tracking information to become available.
You can track your order using the provided tracking number on the respective shipping carrier's website.
Lost or Damaged Items
While we strive to ensure the safe delivery of your order, we cannot be held responsible for lost or damaged items during transit.
In the event that your order arrives damaged or is lost, please contact our customer support team at mailto:info@homeharmony.com, and we will assist you in resolving the issue.
Change of Address
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible.
We will do our best to update the address, but changes may not be possible if the order has already been shipped.
Contact Information
If you have any questions or concerns regarding our shipping policy or your order's shipping status, please don't hesitate to contact our customer support team:
Email: [info@ homeharmonyretail.com]
Thank you for choosing Home Harmony for your shopping. We appreciate your trust in us and are dedicated to ensuring your orders are delivered safely and on time.